Starting from the belief that travel holds limitless possibilities, all journeys are bespoke to each client, and so is our service. Your Personal Account Manager will learn your lifestyle preferences and tailor your service to exceed your expectations every time you travel, bringing you an unparalleled Elite Travel Concierge Service from day one.
Specialising in elite travel management, your luxury travel concierge will support every request to ensure you enjoy a perfect journey, using our local knowledge of worldwide destinations to deliver an unrivalled blend of culture and luxury.
Before travelling, you will receive a dedicated phone number for personal support for any requests during your stay – we have phone, email, text and WhatsApp providing our very special clients 24/7 luxury travel concierge services for the duration of your journey.
This provides the foundations on which a close, trusted relationship is developed, providing a deep, long lasting understanding of the world you live in and the true value of travel to you. Working closely with you, they will create and shape your individual travel plans throughout the year, delivering a seamless travel experience with exceptional personal service and an exacting attention to detail.
The key to MAXLUX Travel is your relationship with your Personal Travel Advisor. Each understands the complexity of your world and what’s important when you need to unwind or explore. With a limited community of members, each Personal Travel Advisor works assiduously for their members – providing suggestions that will intrigue and excite. Anticipatory service, emotional execution, a love of logistics and a deep understanding that the devil is in the detail - your advisor knows your husband likes Pomerol, but you prefer Meursault and that you both find tennis dull.
A big part of being a member is the unparalleled access it brings. We have worked tirelessly on building a world class book of contacts and relationships. Museum curators, collectors, celebrity chefs and conservationists are all part of our extended family and work with us to give you and your family private access to doors that would remain firmly closed. Whether it’s going behind the scenes at the French Open, entering the Sistine Chapel for a discreet private visit or experiencing the wonder of a Michelin starred chef’s kitchen during full service – access makes these things happen.
The MAXLUX team travel extensively and are discerning critics. Our hotels are vetted and subjected to a rigorous set of demands. We focus on distinctiveness and some of the biggest names don’t make the cut. As a member you will receive this valuable insight. We know where the Presidential Suite isn’t good value, or where the pool villas simply outshine the rest. This insight can make or break a vacation and you can relax knowing that every element of your stay has been carefully considered and curated.
Confidentiality and discretion are not only a necessity but an integral part of what we do. In addition, your VIP status will be discretely communicated to all our partners throughout your trip ensuring access to upgrades, in room benefits and special moments of delight. For some of our members, personal security is of paramount importance so we can arrange for the relevant services through our contacts with leading global security operatives to offer complete peace of mind.
This provides the foundations on which a close, trusted relationship is developed, providing a deep, long lasting understanding of the world you live in and the true value of travel to you. Working closely with you, they will create and shape your individual travel plans throughout the year, delivering a seamless travel experience with exceptional personal service and an exacting attention to detail.
The Founder
After the Military Service in the National Guard where I have accumulated a lot of experience, I have decided to follow this profession.
I have continued studying in 2 academies specialised in Private Security / Personal Security / Anti Terrorism / Anti Explosion and little by little I have entered the world that I liked so much. Now, after 18 years of protecting different personalities and traveling to different countries, I have decided to create MAX LUX TRAVEL and offer, among other exclusive services, also my experience in Close Protection.
"Hiring top tier and legitimate security resources for international trips can be challenging. In the world we live today it is hard to feel confident in trusting a person or company you never worked with or without a referral/reference that can vouch for the level of service.
After speaking to Max before my business travel, he instantly came off as a true professional and clearly knew the security industry. He put my mind at ease and assured me that all my requests were going to be met.
When I finally made it to Ibiza, I had the pleasure of meeting Max’s security team and they were very easy to work with. They delivered on all aspects of the job (professionalism, vehicles, security presence, etc).
I will definitely be using Max again!"
Ralph Patrone
Global Head, Real Estate and Security Operations
The Personal Travel Advisor
The motives behind our guests’ travel desires are as diverse as the destinations they wish to explore, but we’re struck by how many people approach us hoping to find inspiration for that ‘unique’ experience.
Whatever your wish list comprises – our response is: you need MAXLUX Travel.
The Private Guide
When it comes to discovering a new destination, having a private guide can be the difference between an ordinary trip and something truly extraordinary. A fount of all knowledge, an expert in their field, a personality and an enthralling storyteller. Someone who is passionate, living and breathing everything in their field of specialism.
The Flying Nanny
We know that time together as a family is precious. But we also know that traveling with little ones can be exhausting. Sometimes, having an extra pair of hands to help can transform the experience giving you the relaxing break you need. As experts in delivering childcare to our guests we have a network of private childcare professionals available to accompany you on your travels.
The General Manager
MAXLUX ensures we have personal relationships with the finest GMs in the world. Whether it's Amanda Hyndman at the Mandarin Oriental London, Renée Zimmerman at Finca Cortesin, Paul Linder at Amanzoe or Christian Westbeld at Raffles in Singapore. We personally let the GM know that one of our members will be arriving and work with their team to ensure all the details are meticulously delivered.
MAXLUX TRAVEL is a fee-free service designed to meet the bespoke travel needs of high net worth individuals. Membership is limited, so if you or your family are regular leisure travelers and would like to discuss your longer-term travel needs, we would welcome the opportunity to have a conversation and discuss if membership is suited to you.